Please allow up to 7 business days for us to process your request as redemption requests undergo manual review by our team before being processed as a transfer, though we endeavor to process them as soon as possible and average processing times are much less than 7 days.
Please note that redemptions are not processed on weekends and holidays.
At this time, redeems are only available via bank transfer (ACH).
Standard ACH:
Processing time: Up to 7 business days
Timeline starts after review and approval by the KingPrize Payments Team
Same-Day ACH:
Processing time: Within 24 business hours
Timeline starts after review and approval by the KingPrize Payments Team
May be subject to delays depending on your bank’s processing time
If you have any additional questions regarding redemptions, please contact customer service.