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How Do I Close My Account?

Updated over 5 months ago

If you’d like to close your KingPrize account, you have a few options:

Option 1: Self-Exclusion
While logged in, go to the Menu → Self Exclusion and choose your preferred timeframe:

  • 24 hours

  • 1 week

  • 1 month

  • 6 months

  • 1 year

  • Permanently

Option 2: Contact Support
You can request account closure by contacting our Customer Support team:

  • Email: Send an email with the subject “Account Closure Request.”
    Include your full name, registered email address, reason for closure, and desired timeframe.

  • Live Chat: Speak directly with a support agent for assistance.

Once your request is processed, make sure you’re logged out of all devices after receiving confirmation from our team.

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